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    Thinking Like An Entrepreneur
    by Peter Hupalo Peter I. Hupalo
    Average Customer Review: 4.5 out of 5 stars
    Hardcover (September, 1999)
    list price: $29.95 -- our price: $25.46
    (price subject to change: see help)
    US | Canada | United Kingdom | Germany | France
    Reviews (6)

    5-0 out of 5 stars A must read for existing and future biz owners
    Finally a book written on entrepreneurship that has so much to offer! A guide for fledgling IT entrepreneurs as well as a resource for those faced with the myriad problems of the modern business environment. It is also an introduction to computer consulting and building a multimedia company. Readable, concise, precise, and pragmatic. The in-depth coverage and sound counsel make this a book that should be in every business person's library. I've read my copy twice. It's twenty-seven chapters of very good, easy-to-read inspirational reading. A must read for anyone thinking about starting or expanding their existing business. Highly recommended!

    4-0 out of 5 stars Entrepreneur Highly Informative
    This book's got a lot of good stuff in it--those critical factors that help contribute to making good business decisions.I've already seen some improvement in business growth.In fact, the usefulness of Entrepreneur's information is a lot like Guerilla PR: Wired:both have tons of really useful info to entrepreneurs on how to build their business.

    5-0 out of 5 stars Great for [inexperienced] and veteran entrepreneurs
    Peter Hupalo has written a unique book for Entrepreneurs.I've read a lot of books about business and entrepreneurship, but this one is different.It speaks to people just thinking about starting a business and yet it has a lot to offer to the veteran entrepreneur.

    If you're thinking about starting a business, the first few chapters will do a great job of helping you think about the risks in quitting a "safe" job and starting your own company.It's not as risky as you might think. This isn't the book to read about business licenses or accounting systems - it is much more important than that!It really is as the title suggests a book about thinking like an entrepreneur.

    I've been in business for more than 10 years, but I'm still making mistakes and trying to learn new things.A mark of a good book for me is the number of pages that I dog-ear to mark interesting ideas.My copy of Thinking Like an Entrepreneur has at least 20 pages marked, and I've referred back to it many times since I finished reading it.It will definitely go on my favorites shelf of business books.I've already recommended it to my entrepreneur friends.

    The author's style is to mix stories about experiences from actual entrepreneurs with good step-by-step walkthroughs of "thinking like an entrepreneur".It is 272 pages with 27 chapters.Each chapter can stand alone, making it easy to focus on the areas you're really interested in while skimming the ones that don't apply so much to your business.Peter seems to have a technology background, but I think any businessperson will find a lot to learn in this book.

    My favorite chapters include:

    * Don't Get Bournouillied - an interesting discussion of risk

    * Men are cheaper than guns

    * The importance of margins - Most books don't cover this VERY important topic

    * Expectation Values and Decision Making

    * Personality and Business Choice

    * You Know Enough, But Keep Learning Anyway

    * The Role of Luck in Business

    * An introduction to the Nature of Compounding and the Time Value of Money

    * Relationship Marketing - The cost of losing clients

    * The Value of Time

    This is a very readable book.It is entertaining while having good solid information on important topics that you'll find yourself rereading several times.Highly recommended! ... Read more

    Isbn: 0967162408
    Sales Rank: 108250
    Subjects:  1. Business & Economics    2. Business & Economics / Entrepreneurship    3. Business & Economics / Small Business    4. Business / Economics / Finance    5. Business planning    6. Business/Economics    7. Entrepreneurship    8. Skills    9. Success in business    10. Consulting    11. Home-Based Businesses    12. New Business Enterprises    13. Self-Employment    14. Small Business    15. Small Business Management   


    $25.46

    Harvard Business Review on Entrepreneurship (Harvard Business Review Paperback Series)
    by Amar Bhldt William Sahlman James Stancil Arthur Rock Michael Nevens Gregory Summe
    Average Customer Review: 4.5 out of 5 stars
    Paperback (01 February, 1999)
    list price: $19.95 -- our price: $13.57
    (price subject to change: see help)
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    Reviews (4)

    4-0 out of 5 stars Simply easy to read with many examples
    If you are looking to become an entrepreneur, or if you are are one, I recommend you read this book.

    5-0 out of 5 stars The most important handbook for entrepreneurs
    As an entrepreneur with varying degree of success and failure, I found this book to be the most accurate writing on the subject. If I could read this book many years ago, I would have avoided many expensive mistakes. If you are looking to become an entrepreneur, or if you are are already one, I strongly recommend you read this book--and take notes because virtually everthing in this book applies to every entrepreneur. This is a must read for every business person.

    4-0 out of 5 stars A Guide to Entrepreneurship
    This book is a collection of easy to read articles by eminent faculty as well as venture capitalists teaching and supporting entrepreneurship.

    These articles offer an insight into the problems faced by a start-up as well as methods to prioritize their activities. It does offer ideas to entrepreneurs to manage and grow a start-up.

    Overall a good collection of articles with some very contrasting schools of thought. ... Read more

    Isbn: 0875849105
    Sales Rank: 11056
    Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Entrepreneurship    5. Management    6. New business enterprises   


    $13.57

    Beyond Entrepreneurship : Turning Your Business into an Enduring Great Company
    by James C. Collins William C. Lazier
    Average Customer Review: 5.0 out of 5 stars
    Paperback (21 September, 1995)
    list price: $16.00 -- our price: $6.40
    (price subject to change: see help)
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    Reviews (10)

    5-0 out of 5 stars Excellent Book
    Beyond Entrepreneurship is an excellent book.Why?Most business books cover how to start companies, this book goes further.Collins & Lazier show you how to create a company that has a passion for what it's doing.They give guides on how to build a company from the ground up with ideals, beliefs, and goals.You learn why vision is so important to the overall goals of the company.Some of the things you'll learn in this book: How Sony stays ahead of the curve with its innovations.How 3M allows innovation to drive strategy.How Sam Walton used similar tactics but overtook his competition.

    I highly recommend this book to anyone that wants to build a great and enduring company.

    3-0 out of 5 stars Nothing new
    The problem with this book, and many books of this type is that it is a clearly organized exposition on intuitive principles. I have read many books that resemble this one. They tend to be motivational and easily conceived, but the downside to the ease with which they are digested is that you don't really learn anything. This does not mean the book should not read, in fact the examples and organization clearly illustrate the basic structure of strategy. However, anyone familiar with the ideas should probably look for something a little more weighty.

    All of that being said, this is how the book is organized thematically:

    Chapter 1: Leadership Style
    Chapter 2: Vision
    Chapter 3: Strategy
    Chapter 4: Innovation
    Chapter 5: Tactical Excellence

    The key topics of chapter 1 are the multiplier effect of leadership, the different style of leadership, and the elements of leadership (Ever Forward, Communication, Hard/Soft People Skills, Personal Touch, Focus, Decisiveness, and Authenticity).

    Chapter 2 covers the benefits of vision, and the framework for vision (core values and beliefs, purpose, and mission).

    Chapter 3 discusses the Four Basic Principles of Setting Effective Strategy, Setting Strategy, Internal Assessment, External Assessment, and the Four Common Key Strategic Issues that Face SMEs.

    Chapter 4 is on the Six Elements that make an innovative company, and 8 managerial techniques to stimulate creativity.

    Chapter 5 discusses how to take vision to create strategy which can then be used to formulate tactics, how to create an environment where people consistently exhibit tactical excellence, and a six part process to ensure excellence.

    This book also periodically presents frameworks, models, and case examples to help illustrate key points.

    Overall, it is a quick and easy read, that will illustrate basic tips to run a business. I would recomend anything written by Michael Porter or Peter Drucker for more conceptual ideas. For more books like this, the Harvard Business Review series should be considered.

    5-0 out of 5 stars Fantastisc "Real Business" Book
    This 'easy to read' book is great! It should be the bible for SME companies and entrepreneurs who want to excel in real-life business. It's full of great insights and a 'must have' for anybody who cares about practical business management. ... Read more

    Isbn: 0133815269
    Sales Rank: 116760
    Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Entrepreneurship    5. Leadership    6. Management - General    7. Business & Economics / General   


    $6.40

    The Gorilla Game : Picking Winners in High Technology
    by Geoffrey A. Moore
    Average Customer Review: 4.0 out of 5 stars
    Hardcover (01 October, 1999)
    list price: $27.00 -- our price: $27.00
    (price subject to change: see help)
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    Editorial Review

    Finding the next Microsoft has been the Holy Grail for many investors. However, anyone who has dabbled in technology stocks can't help but be dismayed at their extreme volatility--it's not unusual for tech stocks to gain or lose 10 to 20 percent in a single day. So how can you win in this market and find the next Cisco, Intel, or Oracle?The key to winning, says bestselling author Geoffrey Moore, is to play the "gorilla game."

    Moore's previous two books,Crossing the Chasm andInside the Tornado, are the bibles for many marketing professionals and product managers. In these books, Moore describes the life cycle common to the successful adoption of technology products and pinpoints moments in the cycle, for example, "the chasm," the "bowling alley," and the "tornado," where products can either flourish or fade away. In The Gorilla Game, Moore takes these concepts, with the help of coauthors Paul Johnson and Tom Kippola, and applies them to the task of finding gorilla stocks--ones that dominate their market niches. The book looks at how the market values technology stocks and provides case studies of markets where gorillas have been born. Moore and his coauthors put their ideas to the test in the final chapter and pick a portfolio of stocks that they believe have the potential to become winners in the gorilla game. The result is a highly perceptive investment guide that anyone who's a fan of Moore's earlier work will find exciting and profitable. This revised edition, published a year and a half after the first, includes a new chapter on valuing Internet stocks. --Harry C. Edwards ... Read more

    Reviews (35)

    4-0 out of 5 stars Great ideas for building companies, bad for investing
    Hindsight is 20/20.The hindsight that allowed Geoffrey Moore to put a book out on tech investing adidst the high tech bubble is also the hindsight that allows me to pan it, so I can not claim any great wisdom.

    The central concept presented in the Gorilla Game is that winners and losers in the technology industry industry are determined by the 800 pound gorillas.The first company to become an 800 pound gorilla (Microsoft, Cisco, Intel, etc.) creates a long term sustainable competitive advantage by making platform decisions that favor themselves.This concept is still very true today.The companies that drive standards and create barriers to entry are the winners in high tech.

    The challenge here, though, is the stock market has caught up to that idea.For a short period in the mid-90s, the standard bearers were undervalued.The pendulum went the other way, and they rapidly became overvalued by the end of the decade.People who bought into the "I'll be safe with the gorillas" got burned with everyone else when the tech bubble burst.Following Moore's investing advice would've cost you a lot of money.

    Does this mean the book is worthless?No...It will still help you pick relative winners and losers (Microsoft, Cisco and Intel are all still around) and it is good as a management tool.Unlike other markets where multiple winners can share the spoils (Many companies can make money selling soap) in technology the biggest really does have a huge advantage.

    5-0 out of 5 stars Great insight even for the non-investor
    Great insight into what makes a Microsoft, Oracle, Cisco, or other high-tech monster. Very instructive for spotting trends even if you are not into investing.

    Sadly funny (in hindsight) closing remarks, however, when mentioning criteria for the gorilla-game theory to work: "...you need equity markets which have... high legal integrity... in the realms of ethics and legal integrity, US markets lead the world in policing their own ranks...". In light of the many recent financial scandals I'm sure the authors will rephrase this in the next edition.

    2-0 out of 5 stars Oops
    The high-tech stock collapse has led to a lot of agonized soul searching from burned investors in the past year.How in the world did all those dot-com pet stores get funded?How did Cisco ever get a $500 billion dollar market cap, and how did so many other companies get valued at tens of billions of dollars with no profits and little sales?

    Well, one problem was that too many people read this book.

    Don't get me wrong--Geoffrey Moore is definitely a heavyweight business thinker.His earlier books were tremendously helpful in explaining the strange, non-intuitive ways in which high-tech markets work.But here, he and his coauthors attempt to build on his earlier work to offer a "gorilla investment strategy", which has now become a victim of its own popularity.*Any* mechanical investment scheme will eventually fail if it becomes too widely used, andit is easy to find the roots of the investment idiocies of the late nineties in this book.Just look for emerging high-tech market leaders, he says over and over, with little attention paid to just how much this eventual market dominance might be worth.Worse, he asserts that you can't know which company will emerge as the dominant player in a given sector, so invest in them all.Venture capitalists, once they realized how many investors were following this strategy, responded by cranking out unlimited numbers of startups doing exactly the same thing; as long as they were competing in a market that might eventually select a "gorilla", then they could be confident of "flipping" a successful IPO to naive investors.Anyone who used this book as a basis for investing over the past couple of years would have, in effect, been getting suckered into a Ponzi scheme.

    Moore creates a vivid symbolic menagerie to explain the dynamics of high-tech marketing, but any high-tech investor needs to know that in addition to the authors' gorillas, chimpanzees and monkeys there are a lot of dogs.Also sharks. ... Read more

    Isbn: 0887309577
    Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Finance    5. High technology industries    6. Investment analysis    7. Investments    8. Investments & Securities - General    9. Investments & Securities - Stocks    10. Personal Finance - Investing    11. Stocks    12. Business & Economics / Personal Finance / Investing   


    $27.00

    Crossing the Chasm: Marketing and Selling High-Tech Products to Mainstream Customers
    by Geoffrey A. Moore
    Average Customer Review: 4.5 out of 5 stars
    Paperback (01 July, 1999)
    list price: $17.00
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    Editorial Review

    Author Geoffrey Moore makes the case that high-tech products require marketing strategies that differ from those in other industries. His chasm theory describes how high-tech products initially sell well, mainly to a technically literate customer base, but then hit a lull as marketing professionals try to cross the chasm to mainstream buyers. This pattern, says Moore, is unique to the high-tech industry.

    Moore suggests remedies for the problem that can help businesses meet their long-term goals. He coaches marketing professionals on how to move slowly through the gulf, teaching them to create profiles and target specific segments of the population rather than trying to plow right into the mainstream. He cites examples of successful chasm crossings by such companies as Apple, Tandem, Oracle, and Sun, showing what they all had in common and exposing the different weaknesses in their strategies. Moore also assigns responsibility for success to programmers and developers by suggesting they design a "whole product model." Here, because integration tasks are daunting to the mainstream market, all the components of a technological product must be in one package. Moore also describes strategies for competing with rival companies and assessing the best distribution channels for penetrating the target market.

    Written not just for marketing specialists but for all employees whose futures ride on the success of a technical product, Crossing the Chasm delivers crucial information in an engaging, readable tone. ... Read more

    Reviews (68)

    5-0 out of 5 stars Crossing the chasm moves you into market leadership
    The high tech market illusion markets new technology immediately too the mass marketed. Enthusiasts of the market illusion argue, "if Bill Gates can market windows to the masses, why can I market my technology to the mass market?"At the origin, all high tech markets have a gap between the mainstream-market, the chasm. The chasm problem can't be solved by voluntary assistance, all the resources required to cross the chasm must be requested.In a closed market, a central authority controls all standards and rules.This works fine for a closed market, however, the mass market is composed of numerous interest groups and each group is distinguished by its own psychology and demographics.This each each group will have its own market response.The key too crossing the Chasm means understanding each group niche and its relationship to its neighbor niches.Make a total commitment to a niche and don't take on more than one or two niches at a time.Reverse the trend in the niche decision from high risk and low data too high data and low risk. Focus resources to become dominate in the niche, big fish in small pond.Characterize the target: create something that feels like real people, record down your customer scenerios, store thumbnail information about each customer, and determine how the product will be brought to use by the customer.

    Accepting this reality means building a whole application that solves a 100 percent of the business problems of the group, this becomes the high tech lore: 1. target the right customer 2. derive the compelling buying reason 3. build the whole product 4. form partners and allies 5. create a distribution channel 6. find the right pricing 7. distinquish from competition or create competition 8. position into the niche and work to create a mass market merge 9. determine the next target customer.

    The high tech innovator must become enlighten.As you cross the chasm you will not be a market leader, but by the time you reach the other side, there will be a strong following.The high tech innovator must realize the markets do not unfold in a smooth continuous manner, there are perils in the chasm, and gain niche loyalty is the key to gain mass-market loyalty. The innovator must gain the trust of the pragmatist.The pragmatist is critical to gain customers because of his large support base.Once the pragmatist is won over, he remains very loyal to the application.It is impossible to win mass-market acceptance with gain the pragmatist loyalty.

    Visionaries give high tech companies their first breaks.The winning strategy is for the entrepreneur to define product deliverables. The Visionaries can give the high tech company a burst of revenue and exceptional visibility and without the boost the high-tech products can't make it to market.The visionary is in a hurry to build the future and perceives limited windows of opportunity.Because the opportunity windows are small, large sums of money are generated to complete the project on time.The entrepreneur must create phases of the visionaries project. The high tech company must seed the entrepreneur community with their idea and product overview and hope that a visionary will share its vision. The process is a creative imaginative dream and high tech company is offering a credible way for visionary to realize their dream.The core of the dream is a business goal and it involves a quantum leap forward in the way business gets done and it also involves a high degree of recognition and reward.The dream is looking for a fundamental breakthrough.

    The market is flush with enthusiasm and vision.The high tech company must attempt to distinguish themselves from their competitors and once the mainstream merges with the market niche, wealth and growth occur.

    The early majority wants evolutionary and not revolutionary product features.The early majority is concerned about disrupting their organization. A very pragmatic attitude compels the early major to seek resource references reassuring them on the technology investment.

    The early adopters hope to gain a jump on their competition, lower production costs, provide more complete customer service, and create a radical discontinuity between the old way of doing business and the new way.

    It is tough to break into a new industry when selling to a pragmatist.Pragmatists deeply value the experience of their colleagues and funds are in the hands of prudent souls.Pragmatists seek a percentage improvement: incremental, measurable, and predictable and too them risk represents a chance to waste money.The natural prudence and budget restrictions keep them cautious.Pragmatist focus on standardization, increased sales, and lower costs and once won they are very loyal.

    The customer can't reference each other when they are in different markets.Customer reference is a chain reaction affected usually by word of mouth.The market purpose must be to develop and shape something that is real and has a set of potential customers and a given set of products and services and allows the customers to reference each other when making buying decisions.

    4-0 out of 5 stars a high tech business classic
    Let's face it -- 80% of business books are pure garbage.

    This is one of the gems. One that should sit on your office bookshelf.

    Moore came up with an interesting take on how high tech businesses must move from early adopters to the mainstream and the challenges involved.

    4-0 out of 5 stars Worth reading, even if you think you already understand
    Long established as a classic, the drawing depicting the different classes of customers and their adoption rates are commonly used in the industry. I personally thought I already understood it, just from osmosis. However, reading the book taught me more about the characteristics of those customers, how you gain penetration into their markets, and most importantly how you manage a team and produce a product into those markets.

    There are also lessons in there about establishing a beachhead and how to choose your target customer that dovetail nicely into some more modern work around persona identification in software development and the need to identify just one target persona for your application at a time. This is a great marketing book -- even if some of the specific company examples are somewhat dated -- whose concepts readily translate into not only management but directly into product development and vision. ... Read more

    Isbn: 0066620023
    Subjects:  1. Advertising & Promotion    2. Business & Economics    3. Business / Economics / Finance    4. Business/Economics    5. High technology    6. Industrial Technology    7. Management - General    8. Marketing    9. Marketing - General    10. Sales    11. Sales & Selling - General    12. Selling    13. Technological innovations    14. Technology And Industrial Growth   


    Inc.
    Average Customer Review: 4.5 out of 5 stars
    Magazine
    list price: $64.87 -- our price: $14.00
    (price subject to change: see help)
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    Reviews (10)

    4-0 out of 5 stars Helping Your Business Grow
    Inc. magazine is a publication designed to guide small businesses on their path to prosperity. With Inc., you get timely advice on taxes, marketing, financing, and many other important considerations and challenges that business owners face every day.

    Probably the strongest point of Inc. is the way it presents important information to readers. The authors of this magazine get directly to the point. They don't waste your time with petty discussions and attempts to soften the blow of an undesirable fact. Even when the news is bad, like with regulations, taxation, etc., Inc. lets you have it in a direct manner. This is good, because I get annoyed by magazines that try to ease the reader into hearing some unwelcome news and then try to downplay the facts. Inc. writers are direct, and I respect them for that.

    If there were some criticisms to be made about this magazine, I can think of only two: The lack of articles geared toward startup businesses and the tendency of the magazine to highlight success stories that, while nice to read about, present personal success that is a little out of reach of most business owners. Inc. is designed for small businesses that are already established and need some guidance for growth. This is fine, but I would like it a little better of there were more articles on getting a new business off the ground. And, every now and them the magazine goes off on a tangent and interviews someone who is very rich. Again, this is ok, but I would prefer to read about ordinary people who are only moderately well- off because these stories and the individual level of success they portray are more realistic.

    Still, Inc. is a very good publication for small business owners. It provides some good, timely advice on how to help your young business grow and how to handle legal issues and concerns. The price to subscribe is low, too, making Inc. magazine a must for owners of small, growing companies.

    5-0 out of 5 stars A Rare Truthful Magazine about the Business Experience
    I have been a subscriber to Inc. for several years.It is one of the few magazines that discusses the personalities, struggles, successes and failures of businesses of many sizes.It's a key resource for anyone considering starting their own business, working in a family or other small business.The writing is top notch, the subjects intelligent.A breeze to read.

    5-0 out of 5 stars Best business magazine available
    I don't know a single super-successful business person, and I know hundreds from coast to coast, who do not read and recommend Inc. MAGAZINE. INC. is the single best business magazine, bar none. ... Read more

    Asin: B00009XRWP
    Sales Rank: 131
    Subjects:  1. Business    2. Small Business (Small Businesses)   


    $14.00

    Innovation and Entrepreneurship
    by Peter F. Drucker
    Average Customer Review: 4.5 out of 5 stars
    Paperback (01 May, 1993)
    list price: $16.95 -- our price: $11.53
    (price subject to change: see help)
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    Reviews (18)

    5-0 out of 5 stars Companies must be greedy for new products.
    Drucker encourages company managers to drive their products into obsolecance through pricing reduction and get rebirth by driving new product innovation, in their place.The power of innovation is the survival force of a company.A company should not wait for his competitors to drive him out of business.The proactive nature of innovation keeps him ahead of his competition.

    Companies must give innovative individuals freedom and time to innovate new products.R&D creates a brain trust of bright ideas that solve problems. So, systematic innovation identifies gaps in economic niches. Innovation must occur before the service or products breaks or competitor for the company out of business.

    Companies must be greedy for new products.Greed is essential to drive product and service development. Entrepreneurship favors medium sized companys that make at least 500 million dollars.The Medium size company is the most likely to innovate and become successful at developing the marketing and research for the product. 1 in 100 Bright ideas patent every develop into a product or service that pays for development costs, marketing, and management of the product. Profitability becomes a function of marketing and management.The Entreprenueur is a manager.

    Entrepreneurship is about hard work, reducing risk, and promoting a simple solution.Entrepreneur ares risk reducers and leave nothing to chance.Entrepreneurs take a prove it attitude and gain strong understandings of how the product works.Little is left to chance or guess work.

    Drucker warns about complicating a new product, instead, it encourages to offer a simple solution and focus on developing this solution. Furthermore, quality is measured in terms of what people are willing to pay for. Companies can not afford to be non-profit. The economy depends on cash generating business and they have no time to consider non-profit. Marketing and management understand "what customers" will pay for, technology quality does not guarantee customer demand. Technology may product the product but it can not claim its own quality rating, only the consumer defines quality. Customer demand and their williness to pay for a product or service is the only measure of quality. Drucker illustrates this concept by telling about the migration for the vacuum tubes to transistors. RCA built the transister, but a Japanese firm licensed the technology, built a transistor radio for a 1/3 of the cost and 1/5 of the size, and market domination in five years. The second case was the photocopier. Xerox recognized that companies, schools, and individuals would want to replicate print media.

    Lets examine the inconsistency in Company A, a telecommunication business.Suppose, the biggest inconsistency that Company A has is not resolving it customer service breakdowns. Company A's customer service is difficult to deal with: long waits, disputes over billing, service availablity, and lack of loyalty incentatives.

    Suppose company B realizes these inconsistencies exploiting the weakness by offering a better telecommunication business model and attempts too remedy customer disatification research by providing 24x7 customer service which is accessible within 30 seconds, the customer experiences no significant delays, and company B resolves the problems relating to billing and service within the hour.

    Also giving that Company A does reward customer adovacacy by rewards for loyalty and promotion there is establish not incentitive to help Company A.Even if, the customer tells a hundred people about Company A and the people he talks with to sign up with Company A, there is absolutely zero reward from Company A.In this scenerio one would think Company A would reward the individual for advocacy and promoting their business.Instead, Company A believes that large dollars spent marketing their service is causing their growth.Company A further knows a chasm has been forming being the company and its consumer basis because of the increasing number of complaints, so it changes its brand logo and enforces heavy penalities on its cusotmer service department to improve performance.Company A debates the cost of customer service against customer retention and new signons. Company A agressively follows a policy of 1 year contracts to secure its customer base from abandonment.

    Lets look at Company B.Company B offers competitive rates and superior customer service.Company realizes that international calling services are an important service.Company B offers international services for a cheap fee and creates customers seem pleased with the service. Company B members talk free between each other and most important any customer referral generates for the advocate.

    Company B growth is a result of the customer labeling the company has having quality.Company B effective markets Company A serviceinconsistencies by promoting better products and services.Company B recruites top management, manages its cash flow, and provides cash incentitives to keep its sales force motivated.

    Company B realizes if the sales force is not receiving a strong cash flow, they will become discouraged.Company B realizes that the sale force must be financially rewarded and the stars will immediately rise to the top management.Top management helps the new venture survive. External wisdom is sought to help guide Company B into sectors of strong customer demand.

    4-0 out of 5 stars Helping innovators figure out where to innovate !
    Peter Drucker has conducted an extraordinary thought experiment and corroborated his hypothesis with retrospective data.I really believe both the logic and the implications of his book.This is because I have been an innovator (scientist and manager) in Fortune 500 companies as well as tiny Startups and no matter what the environment, Druckers definition of the "seven sources of innovative opportunity" are exactly true in reality.Especially the two most prevalent sources: solving a consumer need or desire and the extreme opposite of that, finding an application of a newly available technology.This book spells out the "what" of innovation.It does not talk about the "how" of innovation since that is a different technical subject altogether.

    3-0 out of 5 stars Enjoyable, but with missing pieces
    I enjoyed reading this book, especially because it focuses so much on anecdotes.I definitely understood Drucker's point that innovation and entrepreneurship come out of changes in the environment.

    However, I believe Drucker missed the most important point, which is: What makes someone more able to exploit an opportunity than someone else?For example, he tells a story about how Ray Krok found out about McDonalds, bought it, and made it great.However, I thought he should have focused on why it was Ray Krok, and no one else, who saw the opportunity, rather than how he bought and made McDonalds.It is an entertaining read, but do not expect any lessons on how to be an entrepreneur. ... Read more

    Isbn: 0887306187
    Sales Rank: 29236
    Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Entrepreneurship    5. Management - General    6. New business enterprises    7. Small business    8. United States   


    $11.53

    Built to Last : Successful Habits of Visionary Companies
    by Jim Collins Jerry I. Porras
    Average Customer Review: 4.5 out of 5 stars
    Hardcover (26 October, 1994)
    list price: $26.95 -- our price: $17.79
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    Editorial Review

    This analysis of what makes great companies great has been hailed everywhere as an instant classic and one of the best business titles since In Search of Excellence. The authors, James C. Collins and Jerry I. Porras, spent six years in research, and they freely admit that their own preconceptions about business success were devastated by their actual findings--along with the preconceptions of virtually everyone else.

    Built to Last identifies 18 "visionary" companies and sets out to determine what's special about them. To get on the list, a company had to be world famous, have a stellar brand image, and be at least 50 years old. We're talking about companies that even a layperson knows to be, well, different: the Disneys, the Wal-Marts, the Mercks.

    Whatever the key to the success of these companies, the key to the success of this book is that the authors don't waste time comparing them to business failures. Instead, they use a control group of "successful-but-second-rank" companies to highlight what's special about their 18 "visionary" picks. Thus Disney is compared to Columbia Pictures, Ford to GM, Hewlett Packard to Texas Instruments, and so on.

    The core myth, according to the authors, is that visionary companies must start with a great product and be pushed into the future by charismatic leaders. There are examples of that pattern, they admit: Johnson & Johnson, for one. But there are also just too many counterexamples--in fact, the majority of the "visionary" companies, including giants like 3M, Sony, and TI, don't fit the model. They were characterized by total lack of an initial business plan or key idea and by remarkably self-effacing leaders. Collins and Porras are much more impressed with something else they shared: an almost cult-like devotion to a "core ideology" or identity, and active indoctrination of employees into "ideologically commitment" to the company.

    The comparison with the business "B"-team does tend to raise a significant methodological problem: which companies are to be counted as "visionary" in the first place? There's an air of circularity here, as if you achieve "visionary" status by ... achieving visionary status. So many roads lead to Rome that the book is less practical than it might appear. But that's exactly the point of an eloquent chapter on 3M. This wildly successful company had no master plan, little structure, and no prima donnas. Instead it had an atmosphere in which bright people were both keen to see the company succeed and unafraid to "try a lot of stuff and keep what works." --Richard Farr ... Read more

    Reviews (107)

    2-0 out of 5 stars Great Writing with Sketchy Conclusions
    I don't think a lot of people realize that Built to Last was published in 1994. It is only with the skyrocket popularity of Good to Great (published in 2001, but a bestseller in 2005) that Built to Last has re-graced bookshelves at all. The technical aspects of the writing are wonderful, weaving convincing arguments the way a high school lyricist weaves urban tales for his friends. And with the same result: the study doesn't hold up, especially not with the 11 years of hindsight we have on it. For starters, much of the research is on consistent growth and performance of specific companies against the general stock market, from 1926 to 1990. While the author correctly points out that this era covers a fantastic amount of change, he wrongfully dismisses that point, continuing to build his thesis on the shaky foundation that "what worked through the 1950's and 1960's is bound to work today". "Built to Last" is an interesting business history, but a terrible roadmap for success.

    5-0 out of 5 stars A Must-Read for Business Executive
    I read this book 2 years ago with great excitement. Now having significantly progressed in my career I found this book even more meaningful. It was a great handbook for business executives worldwide to build great companies.I recommend it to anybody who is serious about not making quick money, but building sustainable businesses that last and last.

    5-0 out of 5 stars A Great Book with a Flaw
    This book reminds me of the hero in the classic Greek tragedy.The hero is always magnificent, but has a tragic flaw.This is a magnificent book with a tragic flaw.

    Porras and Collins set out to write a book about visionary companies, and they did just that.They chose the companies they would study based on specific, detailed criteria.

    They wanted to study companies that had been premier institutions in their industries and widely admired while they made an imprint on the world around them.They wanted their companies to have multiple generations of chief executives and to have gone through multiple product or service lifecycles. And they wanted the companies to have been around for a long time - founded before 1950.

    They compared each of their visionary companies with another company that was not a premier visionary company.Many of the comparison companies were solid performers.They were good companies, but not great companies.That's one of the great things about the book.You can see the distinction between good performance and great performance.

    Another thing that makes the book great is the extensive research.The project took six years, and the authors and their research team dug into critical issues and came up with fascinating insights and comparisons.

    Read this book and you will learn about the characteristics of great companies that have an impact on the world around them.The discussions will enrich your understanding of what makes a great company.This will be especially valuable to you if you're in the process of building a company that you want to be great.

    That's the great part, the hero part.What about the flaws?

    The first flaw is that essentially performance for each of these companies is equated with market performance.There are lots of things the authors could have used, such as return on assets, for example.But share price is easy to track over time and is used as a surrogate for greatness.I'm not sure that that's the best criterion.

    What you are actually reading about is a selection of excellent, visionary companies that were perceived as good investments by the market.This "perception" issue is not addressed in the book.

    The second flaw is more important.While this book tells you marvelous things about companies that are admittedly great and about some of the things that make for greatness in companies, and while it mixes statistical data with telling anecdotes, it falls short in one critical area.The book doesn't tell you anything about how to achieve greatness.

    In other words, it describes what greatness might be and it gives you some examples of companies who have achieved it, but the book ultimately left me with the nagging desire that the authors would have given me some "how to."As far as you can tell from reading the book, these companies were always great.

    That may not be a problem for you if you're just starting a company.You've got a clean slate to start from.But if you're guiding an already-established company, or a part of it, I think you'll wish for a few examples of companies that became great after performing at some lesser level.

    That's the bottom line in my recommendation.If you're looking for a book that describes greatness and where you'll pick up a wealth of ideas and good historical knowledge about great companies, buy this book.If, on the other hand, what you want is a book that describes in some detail how to achieve that greatness, this may not be the book for you.
    ... Read more

    Isbn: 0887306713
    Subjects:  1. Business / Economics / Finance    2. Business/Economics    3. Corporate & Business History - Strategies    4. Entrepreneurship    5. Industrial management    6. Leadership    7. Management - General    8. Organization Development    9. Success    10. Success in business    11. United States    12. Business & Economics / Management   


    $17.79

    Leading Geeks: How to Manage and Lead the People Who Deliver Technology
    by Paul Glen David H. Maister Warren G. Bennis
    Average Customer Review: 4.0 out of 5 stars
    Hardcover (01 November, 2002)
    list price: $26.95 -- our price: $17.79
    (price subject to change: see help)
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    Reviews (13)

    5-0 out of 5 stars Packed With Knowledge!
    Management consultant Paul Glen's thorough discussion of geeks brings you brain-to-brain and eye-to-eye with high-tech, specialized knowledge workers. Don't blink: you need these people, so you need to know how to fit your management style to them. Glen describes their primary personality traits and attitudes: commitment to logic, interest in problem solving, independence and, to put it politely, occasionally under-developed social skills. The author, who doesn't seem to mind describing an entire subset of the labor force as if each worker in it had the same personality, explains what geeks need from a manager. You need to nurture motivation, provide internal facilitation, furnish external representation, and manage task, structural, and environmental ambiguity. We suggest this organized, authoritative guide to those who manage knowledge workers. If it's all geek to you, here's the codebook.

    1-0 out of 5 stars Who would like to read "Leading Geeks"?
    I looked through this book and decided not to read it in depth. Who would like this book?
    Someone who...
    1.Likes using the label GEEKS to refer to anyone whose primary task is working with computers. In some work places such a label could be considered harassment since it is denigrating.
    2.Likes classifying people using stereotypes. Are people still individuals? Not according to this book.
    3.Likes reading a book where there is no theoretical justification given to the content (through references and citations), AND there are no concrete examples given for most of the content. What is the basis for these words of wisdom?
    4.Feels that those who work with computers need to be managed any differently than anyone else. The author does advocate his version of modern management methods many of which are well documented elsewhere. Shouldn't one also use these with other employees?
    5.Feels that those who work with computers MUST be different from everyone else. The author outlines how these individuals must be selected for employment - to match his stereotype.
    6.Feels that computer workers should be kept insulated and isolated, particularly from customers. This is contrary to some other authors - e.g., Iain Aitken in "Value Driven IT Management." Some computer workers may want be isolated, but should they?

    3-0 out of 5 stars Lack of Substance
    I feel that I have been a "geek" for the last 8 years.I am in the process of moving into a position of leadership and am striving to gain information on the most effective method being a leader.I had hoped that this book would give me insight on what it takes to lead "geeks", but I found that the knowledge in the book was very superficial and did not give me any greater knowledge on what to do to assume my new position.I felt that McConnell's "Rapid Development" was much closer to hitting the mark when it comes to giving insight on "geekdom".My recommendation is to look for another book if you are looking to understand the mind of the technologist. ... Read more

    Isbn: 0787961485
    Sales Rank: 25905
    Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Entrepreneurship    5. General    6. Leadership    7. Management    8. Management - General    9. Technology    10. Business & Economics / Leadership    11. Management & management techniques    12. Production & quality control management   


    $17.79

    Incorporating Your Business for Dummies
    by The Company Corporation
    Average Customer Review: 4.0 out of 5 stars
    Paperback (15 March, 2001)
    list price: $21.99 -- our price: $14.95
    (price subject to change: see help)
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    Reviews (12)

    1-0 out of 5 stars Lots of Incorrect Information
    This book is in a word HORRIBLE.Some of this information is dangerous to someone starting up a business because it is incorrect.Unfortunately, the Wiley Dummy series hires low end authors who aren't experts and don't research the topics.

    The tax information on how to pay yourself a salary from a Subchapter S corporation is just plain wrong.The authors also fail to point out that if your revenues are over $85,000, you should strongly consider a C corporation.This is advantageous for various reasons, none of which you will find in this waste of a good forest.

    4-0 out of 5 stars Good as a starter, but you will need more.
    Inc for Dummies is not just for dummies, it is a good book on How To Incorporate, but you will need more.

    Some additional books icnlude How To Incorporate: A Handbook for Entrpreneurs and Professionals by Michael R. Diamond. How To Incorporate in Any State: Everything You Need to Form a Corporation by W. Dean Brown. S- Corporations by Robert Cooke.

    Form Your Own Corporation and Launch a Business in Any State and The Small Business Kit by J.W. Dicks.

    Use the dummies book as a starter guide. Use the other booksfor the real meaty information. Be careful what you buy, the marketplace is proliferated with books by self proclaimed experts who read a lot but have no real world experience.

    2-0 out of 5 stars just the tip of the iceberg
    In order to maintain the legal status of your corporation, you need to pass very specific resolutions and keep very specific records.I had hoped for a "cookbook" for the legal steps required to set up and operate my corporation, but this is not it.

    The info on corporate structures is very basic and general - you could easily find this level of detail on the web.That's my primary complaint with this book...it mentions what you must do, but doesn't give you the specifics of how.

    Instead of this book, I recommend you:

    (1)Get the *basics* from your lawyer or accountant (or even doing some research on the web)

    (2)buy The Corporate Minutes Book by Anothony Mancuso instead of this book! ... Read more

    Isbn: 0764553410
    Sales Rank: 51378
    Subjects:  1. Accounting - General    2. Business & Economics    3. Business / Economics / Finance    4. Business Law    5. Business/Economics    6. Cooperation    7. Corporation law    8. Entrepreneurship    9. Incorporation    10. Popular works    11. Small Business - Legal Guides    12. United States    13. Business & Economics / Entrepreneurship    14. Ownership & organization of enterprises   


    $14.95

    How To Start And Run Your Own Corporation: S-Corporations For Small Business Owners
    by Peter I. Hupalo
    Average Customer Review: 4.5 out of 5 stars
    Paperback (06 March, 2003)
    list price: $22.95 -- our price: $22.95
    (price subject to change: see help)
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    Reviews (6)

    4-0 out of 5 stars Informative, hard to plod through in places
    The book has a lot of useful information about setting up and running small corporations.

    5-0 out of 5 stars Never Judge a Book by its Cover
    This book provides vital information not usually covered in most self-publishing books and is a solid resource guide. Another confirmation that you need to read many books on your subject to familiarize yourself with the business. Areas such as how to protect your inventory by filing a UCC in the state the distributor is based, understanding the ins and outs of how distributors work, how to establish discounts and payment schedules that protect your financial structure, how to properly set-up your Accounts Receivable, Accounts Payable,taxes, LLC's, S Corporations,etc. Peter Hupalo's only weak area is his cover design.Anyone this intelligent should know their strengths and weakness's, and graphic design/layout is his. His book deserves better and would appeal to more buyers if it was redesigned.

    3-0 out of 5 stars Focus
    I found the book focused more on C Corporations.A few of the chapters did focus on S Corps and it answered a lot of questions I had, and also raised more questions in the process.I found it did not go into real detail on S Corp deductions, or how to handle tax liability for an owner/employee. ... Read more

    Isbn: 0967162440
    Sales Rank: 8643
    Subjects:  1. Business & Economics    2. Business & Economics / New Business Enterprises    3. Business / Economics / Finance    4. Business/Economics    5. Corporate Finance    6. Entrepreneurship    7. Incorporation    8. Law / Business    9. Management    10. Management - General    11. New Business Enterprises    12. Small business    13. Subchapter S corporations    14. Business    15. Law    16. Taxation    17. Taxation - Corporate   


    $22.95

    Business Plans Kit for Dummies (With CD-ROM)
    by Steven D.Peterson Peter E.Jaret
    Average Customer Review: 5.0 out of 5 stars
    Paperback (15 January, 2001)
    list price: $34.99 -- our price: $23.09
    (price subject to change: see help)
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    Reviews (2)

    5-0 out of 5 stars OK Book...VALUABLE CD!!REALLY VALUABLE!
    The book itself is a very basic rundown of starting a business running and keeping it going.The info presented is quite basic, and not very detailed.BUT, the enclosed CD is FULL, FULL, FULL of forms, government documents, sample by-laws, etc., etc., etc.Having all these forms at your disposal is invaluable.It's a terrific book and CD.

    5-0 out of 5 stars An Essential Planning Guide
    Like a lot of people, I am a BIG fan of the first Business Plans for Dummies book. It got me started thinking about going out on my own a few years ago. Well, this new Kit book is a great addition. It's particularly useful as a real hands-on guide to putting together a business plan and then making it work. Every chapter has checklists and other forms that take you through the process step by step, as well as "case study" type examples that really bring the information alive. It's full of updated examples of businesses that have succeeded (and how they did it.) And it also contains terrific analyses of business plans that didn't quite make it (and why.)As a small business owner myself, I was surprised to learn as much as I did from the chapter devoted to small businesses. UNLIKE a lot of other business planning books, this one tackles the subject with real authority along with a great sense of humor. I think this is an essential book for anyone who is putting together a business plan for the first time. I even used the trial business planning software that comes on the CD-ROM to choose the program that would work best for our company. And that's made completing the business planning process even smoother. ... Read more

    Isbn: 0764553658
    Sales Rank: 20781
    Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business planning    4. Business/Economics    5. Corporate Planning    6. Entrepreneurship    7. Interactive & Multimedia    8. Small Business - General    9. Strategic Planning    10. Business & Economics / Small Business    11. Business strategy   


    $23.09

    Love 'Em or Lose 'Em: Getting Good People to Stay
    by Beverly L. Kaye Sharon Jordan-Evans
    Average Customer Review: 5.0 out of 5 stars
    Paperback (01 April, 2002)
    list price: $20.95 -- our price: $20.95
    (price subject to change: see help)
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    Editorial Review

    Because finding the ideal person for every workplace position has become an increasingly difficult task, the retention of top employees has become every manager's concern. Love 'Em or Lose 'Em, by organizational-development specialists Beverly L. Kaye and Sharon Jordan-Evans, proposes that this "race for talent" can be effectively run only by those who adopt programs and policies that truly support their personnel. It then shows how to do so, even in organizations reluctant to participate actively.

    Kaye and Jordan-Evans encourage an initial scan of their 26 alphabetically arranged chapters--such as "Information: Share It," "Mentor: Be One," and "Space: Give It"--so attention can be fully focused on the most relevant benefits and responsibilities associated with employee retention. All are bolstered with hands-on exercises and stories of others' failures and successes. The section on family-friendly conduct, for example, suggests uncovering specifics by directly asking employees what would make their lives easier. Resultant needs can be met, it continues, by allowing staffers to bring children to the office on occasion, assisting anyone who must line up care for an aging parent, giving weekday comp time to those who travel on weekends, etc. It also explains how Deloitte & Touche and DuPont addressed these issues. Any manager who dreads losing a top performer would do well to consider this book. --Howard Rothman ... Read more

    Reviews (42)

    5-0 out of 5 stars Guaranteed Resource!
    Beverly and Sharon have written the book that's sure to stay on your desktop for the next few years. This practical, clever, and oh so useful book is chockfull of ideas to help you win the talent war. LOVE 'EM OR LOSE 'EM provides you with the toolkit you need to retain your talented workforce. You will return to it again and again looking for just the right tool-and you will find it. Guaranteed! I have shared this book with a dozen clients and expect to share it with dozens more. Thank you for investing so much of yourselves in a book that is sure to be a hit with managers everywhere.

    5-0 out of 5 stars Beverly Kaye Does It Again
    Beverly Kaye Does It Again! Her classic book is back, updated, and still and always the single best book ever written on the subject of employee retention and engagement.

    Truly outstanding work!

    5-0 out of 5 stars Wow, is this ever timely!
    All I keep hearing about is this new talent war ... people want to leave their jobs, they're not giving their effort, the boomers are leaving, the X'ers aren't staying.In the meantime, businesses are starting to pick up and it's obvious we're not going to have the right people available to do what's needed.So out comes this book ... makes sense?What's even better is it's simple.There's tons of to-do's and tips to keep people.If we don't start doing these common sense things, we don't stand a chance.Thanks Bev and Sharon for a great update, just in the nick of time! ... Read more

    Isbn: 1576751406
    Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Employee retention    5. Entrepreneurship    6. Human Resources & Personnel Management    7. Labor    8. Labor turnover    9. Management - General    10. Personnel And Human Resources Management    11. Social Conditions Of Labor   


    $20.95

    Leading Change
    by John P. Kotter
    Average Customer Review: 4.5 out of 5 stars
    Hardcover (15 January, 1996)
    list price: $24.95 -- our price: $16.47
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    Reviews (47)

    5-0 out of 5 stars The leading change process model
    Organisations need change. We all know that. But how can an organisation adopt great ideas, tools, and methods, absorbing them in a way to stimulate change and get superior results?

    Harvard-professor John P. Kotter has been observing this process for almost 30 years. What intrigues him is why some leaders are able to take these tools and methods and get their organizations to change dramatically - while most do not.

    How many times have we not seen somebody get very excited about some new tool (CRM, e-business, etc.)? Yet two years later there is no performance improvement at all. Often because most of the organisation has rejected the change needed to make it happen.

    When people need to make big changes significantly and effectively, Kotter finds that there are generally eight basic things that must happen:

    1. INSTILL A SENSE OF URGENCY. Identifying existing or potential crises or opportunities. Confronting reality, in the words of Execution-authors, Charan and Bossidy.

    2. PICK A GOOD TEAM. Assembling a strong guiding coalition with enough power to lead the change effort. And make them work as a team, not a committee!

    3. CREATE A VISION AND SUPPORTING STRATEGIES. We need a clear sense of purpose and direction. In less successful situations you generally find plans and budgets, but no vision and strategy; or the strategies are so superficial that they have no credibility.

    4. COMMUNICATE. As many people as possible need to hear the mandate for change loud and clear, with messages sent out consistently and often. Forget the boring memos that nobody reads! Try using videos, speeches, kick-off meetings, workshops in small units, etc. Also important is the teaching of new behaviours by the example of the guiding coalition

    5. REMOVE OBSTACLES. Get rid of anything blocking change, like bosses stuck in the old ways or lack of information systems. Encourage risk-taking and non-traditional ideas, activities, and actions. Empowerment is moving obstacles out of peoples' way so they can make something happen, once they've got the vision clear in their heads.

    6. CHANGE FAST. Little quick wins are essential for creating momentum and providing sufficient credibility to pat the hard-working people on the back and to diffuse the cynics. Remember to recognize and reward employees involved in the improvements.

    7. KEEP ON CHANGING. After change organizations get rolling and have some wins, they don't stop there. They go back and make wave after wave of other actions necessary for long-term, significant change. Successful change leaders don't drop the sense of urgency. On top of that, they are very systematic about figuring out all of the pieces they need to have in place before they declare victory.

    8. MAKE CHANGE STICK. The last big step is nailing big change to the floor and making sure it sticks. And the way things stick is through culture. If you can create a totally new culture around some new way of managing, it will stay. It won't live on if it is dependent on one boss or a couple of enthusiastic people who will eventually move on.

    We can divide these eight steps in three main processes. The first four steps focus on de-freezing the organization. The next three steps make change happen. The last step re-freezes the organization on the next rung on the ladder.

    I've personally used Kotter's change process in several e-business projects. It has helped me a lot. I highly recommend that you buy this easy-to-read and affordable book. Alternatively, read his Harvard Business Review article from Mar/Apr 1995 on the same subject.

    Peter Leerskov,
    MSc in International Business (Marketing & Management) and Graduate Diploma in E-business

    4-0 out of 5 stars One of the Best
    I agree with some of the earlier reviews that recommend this book along with "Execution" by Bossidy & Charan, "Strategic Organizational Change" by Beitler, and "Good to Great" by Collins.

    This book is a little light on practical tools, but it does offer a good overview for managers who are dealing with change.

    5-0 out of 5 stars Recommended
    One of the great books on self help practical leadership that has come out in recent years. You can complete your philosophical knowledge on leadership of character by going on to read the Remick book, "West Point: Jefferson: Character Leadership..." when you finish Kotter's "Leading Change". ... Read more

    Isbn: 0875847471
    Sales Rank: 1541
    Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Entrepreneurship    5. Industrial organization    6. Leadership    7. Leadership In Business    8. Organization Development    9. Organizational change    10. Strategic planning    11. Structural Adjustment   


    $16.47

    Primal Leadership: Realizing the Power of Emotional Intelligence
    by Daniel Goleman Annie McKee Richard E. Boyatzis
    Average Customer Review: 4.0 out of 5 stars
    Hardcover (15 March, 2002)
    list price: $27.95 -- our price: $18.45
    (price subject to change: see help)
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    Editorial Review

    Business leaders who maintain that emotions are best kept out of the work environment do so at their organization's peril. Bestselling author Daniel Goleman's theories on emotional intelligence (EI) have radically altered common understanding of what "being smart" entails, and in Primal Leadership, he and his coauthors present the case for cultivating emotionally intelligent leaders. Since the actions of the leader apparently account for up to 70 percent of employees' perception of the climate of their organization, Goleman and his team emphasize the importance of developing what they term "resonant leadership." Focusing on the four domains of emotional intelligence--self-awareness, self-management, social awareness, and relationship management--they explore what contributes to and detracts from resonant leadership, and how the development of these four EI competencies spawns different leadership styles. The best leaders maintain a style repertoire, switching easily between "visionary," "coaching," "affiliative," and "democratic," and making rare use of less effective "pace-setting" and "commanding" styles. The authors' discussion of these methods is informed by research on the workplace climates engendered by the leadership styles of more than 3,870 executives. Indeed, the experiences of leaders in a wide range of work environments lend real-life examples to much of the advice Goleman et al. offer, from developing the motivation to change and creating an improvement plan based on learning rather than performance outcomes, to experimenting with new behaviors and nurturing supportive relationships that encourage change and growth. The book's final section takes the personal process of developing resonant leadership and applies it to the entire organizational culture. --S. Ketchum ... Read more

    Reviews (56)

    2-0 out of 5 stars Too stretching
    I really liked Dan Goleman's previous books on Emotional Intelligence (EI). Goleman's article on "Primal Leadership" appeared in Harvard Business Review (HBR) a few years ago. His book version of primal leadership is a little too stretching. If you are not keen on reading the not-so-interesting details, I would recommend the article version in HBR, which gives a very good synopsis of the book.

    4-0 out of 5 stars A Favorite Paradox
    There is so much of benefit here.The trouble is getting the ideas out into the field where they can do the most good.

    If one reads Dr. G's books in sequence - Emotional Intelligence, Working With Emotional Intelligence, and then Primal Leadership - you derive the greatest benefit.As only summarized in Primal Leadership, the concepts are too subtle to lend themselves easily to shaping a leadership development process around them.And then trying to convey them to training participants...a tall order.

    That said, there are concepts in here you just won't find elsewhere.My personal favorite:the relevance of the "amygdala highjack" in crucial moments in leadership, and how to assure that months or years of leadership work won;t be put to risk by your own brain chemistry.

    A great work, with a lot to say for people interested in bringing their leadership to the next level.Just help me figure out how to get busy people to read and deeply understand three complex books...

    4-0 out of 5 stars Great Subject
    Goleman uses "Primal Leadership" as a practical outlet for his thoughts on emotional intelligence.My recomendation is to purchase the articles on these subjects from the Harvard Business Review.The subject is important and the articles are much more to the point. There is a collection of three or you can get their "On Point" collection on leadership.

    There are various aspects to leadership so don't just stop here.John P. Kotter is a great student of leadership and has written several books and articles on the subject. Spend some time studying great leaders as well.
    ... Read more

    Isbn: 157851486X
    Subjects:  1. Business / Economics / Finance    2. Business/Economics    3. Emotional intelligence    4. Emotions    5. Entrepreneurship    6. Executive ability    7. Leadership    8. Management    9. Psychological aspects    10. Psychology   


    $18.45

    Authentic Leadership: Rediscovering the Secrets to Creating Lasting Value
    by BillGeorge
    Average Customer Review: 4.5 out of 5 stars
    Hardcover (25 July, 2003)
    list price: $27.95 -- our price: $18.45
    (price subject to change: see help)
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    Reviews (31)

    5-0 out of 5 stars A Compelling Invitation
    The day after I read this brilliant book, I read an article in the Dallas Morning News (Tuesday, September 30, 2003) in which sportswriter Gerry Fraley discusses the Minnesota Twins whose payroll is $110-million less than that of the Yankees. (The Twins won 90 games this past season and had just defeated the Yankees in the first game of the American league playoffs.) As Fraley notes, the Twins are renowned for how they treat their people. One of them is Al Newman who is currently struggling with a life-threatening illness. Here's a brief excerpt from Fraley's article:

    "When beloved third-base coach Al Newman was hospitalized in Chicago this month because of a brain hemorrhage, general manager Terry Ryan remained with him for the entire 11-day stay. While Newman was hospitalized, the Twins clinched the Central title at home. Manager Ron Gardenshire stopped the postgame celebration, brought out Newman's uniform top and reminded the crowd of what he had done for the club."

    If I understand George's key points in Authentic Leadership, both Ryan and Gardenshire offer examples of it. Specifically, they demonstrate "the highest integrity, [are] committed to building enduring organizations...who have a deep sense of purpose and are true to their core values...who have the courage to build their companies to meet the needs of all stakeholders, and who recognize the importance of their service to society." George addresses what he views as a need for new leadership when in fact the need is to increase the number of authentic leaders, not only in business but in government, religion, and the military. We need more men and women who "genuinely desire to serve others through their leadership...are more interested in empowering the people they lead to make a difference than they are in power, money, or prestige for themselves. They are as guided by qualities of the heart, by passion and compassion, as they are by qualities of the mind."

    George invites, indeed urges his reader to "rediscover the secrets of creating lasting value" in literally all areas of contemporary life. On page 6, he poses a series of questions and then in the 17 chapters and Epilogue which follow, he responds to each. However insightful those responses may be, and they are, I think the primary purpose of the questions is to guide and inform each reader's consideration of the various issues which those questions suggest. With all due respect to what George so generously shares from his own life and career, the nature and extent of the reader's own engagement in self-exploration will ultimately determine the value of this book.

    The material is exceptionally well-organized. The quality of writing is first-rate, and especially effective because of the conversational tone of George's observations and suggestions. Although there are frequent references in this book to "companies," the questions posed and the issues associated with them are also directly relevant to all other organizations (regardless of size or nature) in which there is a compelling need for authentic leaders. Daily, it seems, there is evidence of such need in news accounts of corruption in all areas of our society. Corporate executives are indicted and convicted of fraud. Officers in the military are demoted, discharged or, in some instances, imprisoned as are clergy in various denominations. Although the reasons for their behavior vary, all of them betrayed the trust of those to whom they were accountable and for whom they were responsible.

    Authentic leaders are first and foremost authentic human beings. For me, this is George's key point and because it seems so obvious, it may also seem simplistic. On the contrary, he has cut through all the rhetoric and urges his reader to examine her or his core values. For most of us, that is an immensely difficult, perhaps painful experience. In this context, I am reminded of the fact that in The Inferno, Dante reserved the last and worst ring in hell for those who, in a moral crisis, preserve their neutrality. Throughout all manner of organizations, there are women and men who are authentic leaders and should be commended. The reality is, their respective organizations need more of them. More to the point, all of us in our global community need more of them. In his unique and compelling book, George challenges us to join their number.

    4-0 out of 5 stars Insightful!
    Few companies got more marketing mileage out of their culture than Medtronic. Its former CEO, author Bill George, is proud of his company's squeaky clean corporate record. Despite all the clichés he may muster, despite his occasional preachiness, perhaps no CEO has written a more lucid or insightful series of reflections on the challenge of managing a corporation in twentieth century America. Read this book and you will learn some obvious lessons and some new ones: that leaders should be honest, that they will be tempted to cut corners in pursuit of short term profits but really ought to resist that temptation, that devotion to customers is at least as important as devotion to shareholders (provided you make your numbers every quarter) and that managers at Enron and WorldCom did the wrong thing, but we can learn a lesson from them. We acknowledge that Bill George may be as close as American executive ranks have come to producing a moral philosopher.

    4-0 out of 5 stars There is a better way to lead:Ethical Leadership
    This book describes timeless leadership principles by a man who, as he writes, has spent his entire life learning and working to become a better leader.

    Bill George has written an inspiring book for all who aspire to be good leaders.He states his case for authentic leadership: values centered and performance oriented, using a candid and open style. He writes about his many experiences in a leadership role: as CEO of Medtronic, and with Litton, and Honeywell - describing challenges leaders face and how they deal with them.

    Personally, I like to read and understand more about leadership - what is being a good, effective leader.This book appeals to me because it seems to confirm what I feel is important about being a good business leader:"Good leaders are people of the highest integrity, true to their core values, with the courage to build enduring organizations to meet the needs of all their stakeholders, and who recognize the importance of their service to society" (Bill George, slightly re-written).

    I recommend this book to all who wish to understand more about leadership, and what it is to be a good leader. ... Read more

    Isbn: 0787969133
    Sales Rank: 76026
    Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Entrepreneurship    5. Leadership    6. Leadership In Business    7. Management - General    8. Organization Theory    9. Organizational effectiveness    10. Business & Economics / Leadership    11. Management & management techniques   


    $18.45

    Execution: The Discipline of Getting Things Done
    by Larry Bossidy Ram Charan Charles Burck
    Average Customer Review: 3.5 out of 5 stars
    Hardcover (15 June, 2002)
    list price: $27.50 -- our price: $16.99
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    Editorial Review

    Disciplines like strategy, leadership development, and innovation are the sexier aspects of being at the helm of a successful business; actually getting things done never seems quite as glamorous. But as Larry Bossidy and Ram Charan demonstrate in Execution, the ultimate difference between a company and its competitor is, in fact, the ability to execute.

    Execution is "the missing link between aspirations and results," and as such, making it happen is the business leader's most important job. While failure in today's business environment is often attributed to other causes, Bossidy and Charan argue that the biggest obstacle to success is the absence of execution. They point out that without execution, breakthrough thinking on managing change breaks down, and they emphasize the fact that execution is a discipline to learn, not merely the tactical side of business. Supporting this with stories of the "execution difference" being won (EDS) and lost (Xerox and Lucent), the authors describe the building blocks--leaders with the right behaviors, a culture that rewards execution, and a reliable system for having the right people in the right jobs--that need to be in place to manage the three core business processes of people, strategy, and operations. Both Bossidy, CEO of Honeywell International, Inc., and Charan, advisor to corporate executives and author of such books as What the CEO Wants You to Know and Boards That Work, present experience-tested insight into how the smooth linking of these three processes can differentiate one company from the rest. Developing the discipline of execution isn't made out to be simple, nor is this book a quick, easy read. Bossidy and Charan do, however, offer good advice on a neglected topic, making Execution a smart business leader's guide to enacting success rather than permitting demise. --S. Ketchum ... Read more

    Reviews (155)

    2-0 out of 5 stars Look for other options.....
    This is a medicore book with some bright points.It seems to be written more toward a high level executive and is at times repeatitive.The book does not move well from topic to topic and tends to drone on about the importance of several items.

    The highlight of the book is how it addresses the importance of find the right people - but this is covered equally as well in other books.

    3-0 out of 5 stars Basic Knowledge...
    A lot of materials in this book can be found in my 1st year management course in University of Toronto textbook... This book doesn't have much to offer in my opinion; but it's a bit bias for me to critize this book hence my background.

    1-0 out of 5 stars What I learn from this book...
    What I learn from this book: NEVER buy books based on the book title and bestselling list. ... Read more

    Isbn: 0609610570
    Subjects:  1. Achievement motivation    2. Business & Economics    3. Business / Economics / Finance    4. Business/Economics    5. Executive Management    6. Management    7. Management - General    8. Motivation (Psychology)    9. Operations Research    10. Organizational Behavior    11. Performance    12. Business & Economics / Management   


    $16.99

    The Portable MBA in Entrepreneurship, 2nd Edition
    by William D. Bygrave
    Average Customer Review: 3.5 out of 5 stars
    Hardcover (13 February, 1997)
    list price: $39.95
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    Reviews (7)

    5-0 out of 5 stars Overview of Entrepreneurship
    "The Portable MBA in Entrepreneurship" is a very thorough introduction to the entire process of entrepreneurship and business formation. New entrepreneurs will find articles by various entrepreneurs and scholars of entrepreneurship that cover marketing, finance, venture capital, writing a business plan, and many other topics.

    "The Portable MBA in Entrepreneurship" also notes many interesting aspects of entrepreneurship as it relates to the broader economy. It is pointed out that throughout the 1980's, for example, that only 5% of all the companies accounted for 77% of the new jobs in the U.S. Such information is interesting and it helps us understand the broader issues of entrepreneurship.

    Although much of this academic information about entrepreneurship is not practically useful to new entrepreneurs who are building and growing companies, it does make for some interesting reading. Nor is "The Portable MBA in Entrepreneurship" a thorough analysis of successful businesses. It is not a business case study book.

    The chapter about Market Opportunites and Marketing by Gerald E. Hills is especially good reading for people contemplating starting a business.

    While this is a very good book, if I were going to teach a class in entrepreneurship (and assuming students wanted a more hands-on introduction to building a company), I'd use "The Entrepreneur's Fieldbook" by John Vinturella.

    Peter Hupalo, Author of "Thinking Like An Entrepreneur"